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Ошибка no compatible graphics device found

Fix: Civ 6 No Compatible Graphics Device Found

Civilization 6 is a turn-based strategy game in which each player competes to become a global superpower by establishing their civilization. It has been around for quite some time and there were previous versions of the game as well.

As the title suggests, users might experience an error condition where they are unable to play the game because their graphics device is not found compatible with the game. There are usually two cases in this scenario: first where you have DirectX compatible but barely fit the requirements and second where you have a decent setup. We will go through both the cases down below. It seems that

What do you mean by ‘Compatible Graphics’?

Civilization VI requires that your computer at least has a graphics card that supports DirectX 11 installed and running. Now, what is DirectX? DirectX is a collection of application programming interfaces (API’s) that handle tasks related to multimedia, video, and games.

Newer games built in such a way that for optimum performance, they require you to have at least a specific version of DirectX. Nowadays, even semi-moderate GPU’s have the compatibility to support DirectX 11. Although in official documentation Civilization VI requires you to have DirectX 11, it seems there are still errors involved.

You can easily check if your graphics hardware supports DirectX 11. Follow the steps below:

  1. Press Windows + R, type “dxdiag” in the dialogue box and press Enter. Wait for the status bar at the bottom-left to complete loading all the signatures.
  2. Click on Display. Here underneath Drivers, you will see Feature Levels. You should have at least 11_0. This signifies the compatibility with DirectX 11. In this case, DirectX 12 is also supported.

If your GPU supports the version but still doesn’t run the game, don’t be dis-hearted yet; there is still a way through which you can run the game but it will drastically reduce your frames per second (

10). This will affect the game performance a lot but it will be playable to some extent. We have listed a number of workarounds for both cases. Take a look.

Solution 1: Updating Graphics Drivers (for cards which support DX 11)

If you categorize in the second condition i.e. you have a graphics card which supports DirectX 11 but are still seeing the error message, it is probably because you haven’t updated the drivers to the latest build. Graphics card manufacturers roll our frequent updates to include more features and reduce bugs all the time. You should explore the internet, google your hardware and see if there are any available drivers for you to install. Either this or you can let Windows automatically update them for you. Nevertheless, a little research might make the troubleshooting easier for you.

  1. Install the utility Display Driver Uninstaller. You can continue without this step but this ensures that there are no remnants of the drivers.
  2. After installing Display Driver Uninstaller (DDU), launch your computer into safe mode. You can learn how to boot your computer into safe mode by reading our article on it.
  3. After booting your computer into safe mode, launch the application which was just installed.
  4. After launching the application, select the first option “Clean and restart”. The application will then automatically uninstall the installed drivers and restart your computer accordingly.

  1. Boot your computer into normal mode, press Windows + R, type “devmgmt.msc” in the dialogue box and press Enter. Most probably the default drivers will be installed. If not, right-click on any empty space and select “Scan for hardware changes”.
  2. Now there are two options. Either you can search online for the latest driver available for your hardware from the manufacturer’s website such as NVIDIA etc. (and install manually) or you can let Windows install the latest version itself (search for updates automatically).
  3. We will take a look at installing manually. Right-click on your hardware and select “Update driver”. Select the first option “Search automatically for updated driver software”. Choose the second option if you are updating manually and select “Browse for driver” and navigate to the location where you downloaded.
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  1. Restart your computer after installing the drivers, launch Civilization VI and check if this solves the problem.

Solution 2: Running “Civilization VI” instead of “CivilizationVI_DX12”

When you install Civilization VI, it creates two executables. One is “Civilization VI” and one is “CivilizationVI_DX12”. The latter one is meant for high-end graphics cards and targets the latest hardware. If you launch the game through Steam, this executable is most probably executed by default.

You can head over to the directory “C:Program Files (x86)SteamSteamAppscommonSid Meier’s Civilization VIBaseBinariesWin64Steam” and launch the game using “Civilization VI”. It should utilize the existing graphics of DirectX 11 and not demand DirectX 12.

Solution 3: Running DirectX 11 Emulator

Another workaround that works is to run a DirectX 11 emulator and see if you can launch the game through it. The DirectX 11 emulator will trick the PC into thinking that you indeed have DirectX 11 and it will run according to it.

Note: The emulator used is 3 rd party and Appuals is in no way associated with these programs. Please proceed at your own risk.

  1. Download the tool from NetVector and run the executable.
  2. Now click on “Edit list” in front of the heading Scope.

    Now click on “” button and navigate to the folder where Civilization VI is installed. The default location is:

Double-click on the executable and click Add.

Now finish by pressing “OK”. Make sure to check the option “Force WARP”. After saving all the changes, try launching the game and see if this fixes the problem

«No suitable graphics card found. Unable to create the graphics device.»

Kalrakin

Terrarian

I know I’ve seen some fixes for this, but none of them have worked for me. There is no config.dat under My Docs, nor even a Terraria folder as I’ve never actually played the game. I’m using a Radeon HD 7800 series card. I’ve updated XNA, .NET, my graphics drivers, all of it, but the game still won’t run. Bought it last night with a steam card, and if I can’t play it, I want my money back. I’ve reinstalled Steam and Terraria to no avail.

Anyone know what I can do?

Reactions: Jetstreme ∞

Vulpes Inculta

Duke Fishron

Have you tried running the game at all?

There should be a config.dat file in the Terraria folder.

Not sure why there isn’t one.

Krasunir

Terrarian

Vulpes Inculta

Duke Fishron

Marcus101RR

Master of Ravens

Have you tried running the game at all?

There should be a config.dat file in the Terraria folder.

Not sure why there isn’t one.

Try this, and you should be fine.

Welcome to PC Support Section.

In order to further assist you, please verify the following information below before proceeding. Please, we remind you that Terraria has certain requirements in order to function properly on your system. If you fail to check these requirements you may encounter errors or issues.

In order to further assist you, please consider posting your System Specifications. You can obtain this information by Right-Clicking My Computer on your system. You will get basic information about your Processor and RAM. If you wish to get a full detailed list, you can use third party software to determine your specifications.

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Troubleshooting Your Problem with TerrariaServer.exe
In order to figure out what your problem is with the game, we require that you run the Terraria Server Client (TerrariaServer.exe). This will display any errors or successes on launch. Should there be any errors from the program itself, use the command prompt and copy the error to display it here.

  1. Right click within the Command Prompt.
  2. In the drop-down menu, select Mark.
  3. Once you made a selection, Right Click or Press Enter to copy.
  4. Paste your results in your thread.

If you have trouble with the above instructions, your system might be showing «Not Responding» or your System may need to be rebooted to start clean.

Before proceeding any further, please delete the config.dat file located in your Terraria Folder under My Documents/My Games. Then start Terraria again, this may fix some unexplained issues, but we wish to make sure you are running a nice and clean installation:

  1. Locate My Documents Folder.
  2. Open My Games Folder.
  3. Open Terraria Folder.
  4. Delete Config.dat file from this location.

Frequently Asked Questions

Q: My world has corrupted somehow and will not load properly, what can I do?
A: You may have corrupted the world by using modded clients, computer shutdown before the world could complete the save, or system failure within Terraria that caused the problem. You can try attempting to load your world using TEdit (Download).

Q: My game is not launching, or I get errors regarding XNA/.NET Framework!
A: You can attempt to make sure you have all Game Dependencies first, then try attempting this solution:

If you don’t feel like sifting through all that, it’s basically to do with the framework permissions.

This is how you change the right to use Framework/XNA:

  1. Right-Click the specific directory (Listed Below).
  2. Select Properties.
  3. Select the Security Tab
  4. Click on Advanced Option
  5. Select the Owner Tab
  6. Click on the bottom button to Edit.
  7. On this window select the Administrator in the row and make sure to select the Checkboxes below.
  8. Hit Apply and close all the windows.
  9. Try running the game again.

Do the above for all of the following FOLDERS:

C:WindowsMicrosoft.NETassemblyGAC_32:
Microsoft.Xna.Frameworkv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Gamev4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Graphicsv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Xactv4.0_4.0.0.0__842cf8be1de50553

C:WindowsMicrosoft.NETassemblyGAC_MSIL:
Microsoft.Xna.Framework.Avatarv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.GamerServicesv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Input.Touchv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Netv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Storagev4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Videov4.0_4.0.0.0__842cf8be1de50553

Q: Steam has reported that one (1) file has failed verification and was downloaded?
A: This file is known as the serverconfig.txt file. Originally this file shouldn’t be packed with the game as Terraria should create this file automatically on launch if it is missing or out of date. Due to it being changed and updated by server owners, the file will constantly fail the verification process. This has no effect on playing the game, and can be ignored.

Jalreth

Terrarian

Try this, and you should be fine.

Welcome to PC Support Section.

In order to further assist you, please verify the following information below before proceeding. Please, we remind you that Terraria has certain requirements in order to function properly on your system. If you fail to check these requirements you may encounter errors or issues.

In order to further assist you, please consider posting your System Specifications. You can obtain this information by Right-Clicking My Computer on your system. You will get basic information about your Processor and RAM. If you wish to get a full detailed list, you can use third party software to determine your specifications.

Troubleshooting Your Problem with TerrariaServer.exe
In order to figure out what your problem is with the game, we require that you run the Terraria Server Client (TerrariaServer.exe). This will display any errors or successes on launch. Should there be any errors from the program itself, use the command prompt and copy the error to display it here.

  1. Right click within the Command Prompt.
  2. In the drop-down menu, select Mark.
  3. Once you made a selection, Right Click or Press Enter to copy.
  4. Paste your results in your thread.
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If you have trouble with the above instructions, your system might be showing «Not Responding» or your System may need to be rebooted to start clean.

Before proceeding any further, please delete the config.dat file located in your Terraria Folder under My Documents/My Games. Then start Terraria again, this may fix some unexplained issues, but we wish to make sure you are running a nice and clean installation:

  1. Locate My Documents Folder.
  2. Open My Games Folder.
  3. Open Terraria Folder.
  4. Delete Config.dat file from this location.

Frequently Asked Questions

Q: My world has corrupted somehow and will not load properly, what can I do?
A: You may have corrupted the world by using modded clients, computer shutdown before the world could complete the save, or system failure within Terraria that caused the problem. You can try attempting to load your world using TEdit (Download).

Q: My game is not launching, or I get errors regarding XNA/.NET Framework!
A: You can attempt to make sure you have all Game Dependencies first, then try attempting this solution:

If you don’t feel like sifting through all that, it’s basically to do with the framework permissions.

This is how you change the right to use Framework/XNA:

  1. Right-Click the specific directory (Listed Below).
  2. Select Properties.
  3. Select the Security Tab
  4. Click on Advanced Option
  5. Select the Owner Tab
  6. Click on the bottom button to Edit.
  7. On this window select the Administrator in the row and make sure to select the Checkboxes below.
  8. Hit Apply and close all the windows.
  9. Try running the game again.

Do the above for all of the following FOLDERS:

C:WindowsMicrosoft.NETassemblyGAC_32:
Microsoft.Xna.Frameworkv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Gamev4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Graphicsv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Xactv4.0_4.0.0.0__842cf8be1de50553

C:WindowsMicrosoft.NETassemblyGAC_MSIL:
Microsoft.Xna.Framework.Avatarv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.GamerServicesv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Input.Touchv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Netv4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Storagev4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Videov4.0_4.0.0.0__842cf8be1de50553

Q: Steam has reported that one (1) file has failed verification and was downloaded?
A: This file is known as the serverconfig.txt file. Originally this file shouldn’t be packed with the game as Terraria should create this file automatically on launch if it is missing or out of date. Due to it being changed and updated by server owners, the file will constantly fail the verification process. This has no effect on playing the game, and can be ignored.

Hey, I’m having the same issue. I had a pirated copy and finally got around to purchasing the awesome game. Pirated (and old) copy worked great. Now I get this issue. I did everything you said, as I went through cutting out the possible issues and then went to validation via steam. and it says that 1 file couldn’t be validated and will be reacquired. I think that’s my main issue right now on why it’s not working and giving me the «no viable video card found» error. Just saw last FAQ.. no, not that. But this is annoying as my computer can play Space Engineers with only a few issues, and that’s more graphically intensive than this current build of Terraria. I can also Play a pirated (hey, I do it to see if I like the game before I buy) version of Starbound which is just like Terraria, so really, what gives?

OH, and I can run the Terrariaserver.exe just fine, no errors.

Any advice?
Also, here’s specs.

Processor: Pentium dual-core e5400 @ 2.70GHz
Memory: 3 GB
I do have a rather clunky VGA video card (forgot which, been a while since I installed it, this is a 2010 pc made for a college course.)

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